FAQ

Shopping Information
We currently ship within the United States only.
Standard U.S. shipping is $5.99. Enjoy FREE standard shipping on orders over $99.
Most Minilol items are made to order. Orders placed before 12:00 PM CST typically ship the next business day. Orders placed after 12:00 PM CST typically ship the following business day. Weekend orders begin processing on Monday.
Once your order ships, you’ll receive tracking information by email. You can also visit our Track Your Order page anytime to check the latest status.
Payment Information
Available payment methods will be displayed securely at checkout.
Payment is processed when your order is successfully placed.
Yes. If you have a valid Minilol discount code, enter it during checkout before completing your purchase.
Discount availability and combinations may depend on the promotion. The checkout page will automatically show whether your discounts can be combined.
Order Returns
Yes. Eligible non-customized items can be returned within 15 days of delivery. Please contact us before sending your return.
Personalized and custom-made products cannot be returned or exchanged because they are created specifically for you.
Please contact us with your order number and clear photos of the item. We’ll review the issue and help provide an appropriate solution.
Contact us before returning your item. We’ll provide the necessary return instructions. Items must be eligible under our return policy.
Have a question?

Need help with your order, personalization, sizing, or shipping? Our customer service team is happy to help.

Contact us and we’ll get back to you as soon as possible.

Contact us Track Your Order